QUALITY ASSURANCE
Delivering quality is more than a control practice; it is a business philosophy and a competitive advantage. Lakeland recognizes that the notion of quality permeates every aspect of business performance. Outstanding quality requires discipline, knowledge and commitment.
Lakeland set its own industry benchmark by expanding our manufacturing quality program (ISO 9001:2015 certification). This certification set Lakeland apart from our industry competitors in unmatched quality and service ability. Business Excellence = Customer Satisfaction is a core principle at Lakeland.
Quality service requires quality systems. Effective policies, procedures, records, structures, awareness and safe practices set the standard for the value customers receive. This is what makes Lakeland an industry leader. “Without data, you are just another person with an opinion”. W. Edward Demings
Lakeland works together to systematically improve quality and raise the overall level of competence in quality assurance. Features and benefits of Lakeland’s quality engagements include, but are not limited to:
• proven methodologies for assessing quality processes;
• industry best practices for diagnosing a broad range of quality challenges;
• specialized trades with the latest knowledge and skill sets;
• rapid turnaround time to implement and achieve results driving strong returns on investments;
• proven measurable results to meet business and customer goals;
• implementation of proven technologies, methodologies and approaches;
and the speed, efficiency and quality that comes with over 30 years experience. Improvement is accomplished when we act on non-conformities and perform corrective action. This allows Lakeland to continually achieve exceptional results.
CONTINUOUS TRANING
Lakeland is devoted to the safety and well-being of all workers. Safety compliance is fully achieved with advanced training programs.
CAREER GROWTH
Lakeland’s professional development programs promote individual growth and acknowledge and include educational/technical achievements.
DISTINCTION
An advanced training matrix, a safe and continuous learning environment acknowledges Lakeland’s continual reach for leadership, excellence and integrity.
HEALTH & SAFETY
“Your employees learn by example. If they don’t see you practicing good safety habits, they won’t think safety is important.” Electrical Construction & Maintenance.
An advanced safety culture, mandatory safety protocol and training matrix requires constant testing, recertification and updates. Lakeland is an industry leader in safe service.
Our matrix consists of numerous courses including, but not limited to: confined space training, fall arrest, elevated work platform training, forklift training, asbestos awareness, CPR and first aid, WHMIS, supervisory training etc. Lakeland’s safety culture is further fostered by offering services such as Pre-Start Health and Safety Reviews (PHSR), industrial guarding audits, lock out tag out and third party safety reviews. “Safety isn’t expensive, it’s priceless” Author unknown.
Lakeland is fully committed to achieving and exceeding industrial safety and compliance levels, brought forth by ever-changing government regulations. This includes engineering reviews of new and existing processes, equipment and apparatus, to ensure compliance with applicable standards. These services not only provide our customers with a more conclusive turn-key solution to maintain compliancy, but also provides our workers with a heightened awareness for safety, both within our facility and on our job sites.
“At the end of the day, the goals are simple: safety and security” Jodi Rell.
PROFESSIONAL DEVELOPMENT
“We are what we repeatedly do. Excellence then, is not an act, but a habit” Aristotle.
Lakeland is devoted to the safety and well-being of all our workers. Safety compliance is fully achieved with advanced training programs. Lakeland’s employees are encouraged to create their own professional development plan. A safe and continuous learning environment which compliments safe practices and compliance with policies and mandates. Setting goals enables Lakeland to help employees achieve them and to also identify beneficial education and training to promote internal growth.
Lakeland believes in investing in its employees. Each and every member of Lakeland’s team is inspired to keep reaching for excellence. It is an understanding in the importance of providing an environment for continuous learning to keep employees engaged and promote innovation.
“Innovation distinguishes between a leader and a follower”. Steve Jobs
POLICY & PROCEDURES
Effective policies, procedures and safe practices that set the standard for the values customers receive, is what makes, Lakeland an industry leader.
TSSA#FS R0076479658
ESA 7004208
AWARDS
Business Achievement Award Skilled Trades
Business Achievement Manufacturing
Business Achievement Manufacturing
President, Shane Jarvis, was recognized for Lakeland’s continuous support of the apprenticeship program. Lakeland will continuously guide apprentices to build their careers through its wide range of trades.
GET IN TOUCH
COBOURG / HEAD OFFICE
566 D’Arcy Street
Cobourg ON, Canada
K9A 4A9
Tel 905-372-7413
Fax 905-372-6511
Toll Free 1-844-372-7413
HOURS
Monday to Friday
7:30 AM-4:30 PM
CONTACT US / REQUEST QUOTE
FEEDBACK
Lakeland values and continuously monitors all customer feedback, which allows us to be THE industry leader when it comes to customer satisfaction. All feedback can be submitted through the Accessible Service Feedback Form or by contacting us.